Privacy Policy
At A Quality HVAC Services LLC, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you access or use our online platform.
Information We Collect
We collect personal information that you voluntarily provide to us when you request services, contact us, or interact with our site. This may include:
- Full name
- Contact details such as phone number and email address
- Service address and billing information
- Details related to HVAC equipment and service history
How We Use Your Information
Your information is used to:
- Provide and manage HVAC installation, repair, and maintenance services
- Respond to inquiries and communicate important updates
- Process payments and send invoices
- Comply with legal and regulatory requirements
- Improve our services and customer experience
Legal Basis for Processing
Under applicable data protection laws, including the GDPR, our processing of your personal data is based on one or more of the following:
- Your consent, where applicable;
- The necessity to fulfill a contract or take steps at your request prior to entering into a contract;
- Compliance with legal obligations;
- Our legitimate interests in providing and improving our HVAC services, ensuring customer satisfaction, and maintaining security.
Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or marketing agencies, strictly for purposes consistent with this privacy policy. We also disclose information when required by law or to protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on applicable laws, you may have the right to:
- Access and receive a copy of your personal data;
- Request correction or deletion of inaccurate or incomplete information;
- Withdraw consent where processing is based on consent;
- Object to or restrict certain types of processing;
- Request portability of your data;
- Lodge a complaint with a data protection authority.
To exercise your rights, please send a written request to our physical address below.
Children’s Privacy
Our online platform is not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.
Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.
Contact Us
If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us at:
A Quality HVAC Services LLC1300 S Litchfield Rd Ste A480
Goodyear, AZ 85338